Forge · Backlog Delay, Eliminated
Customers write their own apps. The best ones become your product.
Every custom view, every specific report, every tweaked endpoint that lands in your backlog is a ticket your team shouldn't be writing. Forge breaks this cycle.
Customers write their own applications — in plain English, scoped to their own data, governed by access rules the vendor controls. No sprint. No wait. No generic version that half-fits everyone.
The cycle that kills product velocity.
×N customers. No end in sight.
01
Customer knows it exists
The data is in your platform. They need a specific view of their slice of it.
02
PM submits a feature request
It becomes a ticket. It competes with product priorities. It waits.
03
Engineering ships a generic version
Six weeks later, it half-fits. The edge case is still there.
04
Customer asks again — back to step one
The cycle repeats. The backlog grows. The team falls further behind.
"The backlog is not an execution failure. It is a structural one."
The shift with Forge
No sprint. No wait. No generic version.
CUSTOMER
Defines in plain English — live in seconds
Within their strictly scoped slice of your data, customers have full autonomy. They build their own views, their own reports, their own operational dashboards.
FORGE
NLP → governed app — access-scoped, safe
Natural language becomes a governed Minimal definition. The app is live within their data boundary. The vendor retains complete governance. The customer gains complete self-service.
PRODUCT TEAM
Top-N Apps graduate to product
The best apps customers build surface a need the product team never anticipated. Those apps graduate to product features. Customers are not waiting for the roadmap — they are authoring it.
Forge authored apps — built by the Customers, blueprinted for Product extension.
Built for B2B SaaS vendors
Every customer has a view of the world that is uniquely theirs. Their region. Their contracts. Their performance. Their anomalies. Your platform holds all of it, but the surface you expose is built for everyone — which means it fits no one exactly.
Forge changes that. Customers get complete self-service within a strictly scoped boundary. Vendors retain complete governance. And the best apps customers build become product features — without a sprint ticket.
Vendor control
You define the data boundary. Customers operate within it.
Customer autonomy
Full self-service within their scoped slice.
No ticket required
Customers get the specific view they need, immediately.
Roadmap signal
Top-N apps graduate to product features.
Governed output
Every app is access-scoped, audited, production-safe.
Let your customers write the roadmap
See the live demo — apps built on real NYC Open Data.